Comunicado

Reschedule your flight

COVID-19 Travel Update

April 13th, 2020

Dear passengers,

All aerial transport, both domestic and overseas, remains under suspension across the Venezuelan national territory up to May 12th of 2020, according to INAC`s NOTAMN C0473/20.

Therefore, we want to let you know that you can reschedule your flight through our robust reservation system. All of our passenger tickets will still be valid for up to one year after the original date of flight.

We want to reiterate our total commitment in your protection, offering the following options:

  • All passengers that were going to fly between March 13th, and May 12th, will be able to reschedule their tickets up to one year starting from the original date of flight, without any additional cost.
  • Future ticket fares will be exempt from exchange penalization between April 17th, and July 15th.
  • If you lost your flight or have any urgent need, don`t worry. We`re following closely our complete status and record, guaranteeing to all our passengers that their data remains private, and we will attend each case as soon as possible.
  • Avior Airlines will honour all of its commitments, both with its passengers, and with its commercial allies.

    We are to support and invite you if you are a passenger affected to fill up the following form to expedite your date`s change

    All the fields enabled and marked with asterisks () are mandatory
    Maximum 500 characters - (500 characters remaining)

    IMPORTANT NOTE

    Avior Airlines, C.A. collects all this data to allow the processing of your claim request, we will not share it or disclose it.